You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Touble downloading files in apple music (error 21)

I cannot seem to download any files in music (either to local or networked drive). Get error 21. Any suggestions?


MacBook Air (2020 or later)

Posted on Jun 12, 2021 2:06 PM

Reply
1 reply

Jun 13, 2021 12:28 PM in response to mklein511

Hello mklein511 and welcome to Apple Support Communities. It appears you are having some difficulty with an error code when trying to download Apple Music content.


The article linked below is actually for issues when restoring an iOS device from a Mac but the error you are seeing is referenced.


iOS update and restore errors


Start by making sure that if you are running any anti-virus or security software that it has been totally disabled (or, better, removed) and try again.


Cheers.

Touble downloading files in apple music (error 21)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.