Gray app icon

Hello Nhmy0907,

Thanks for choosing the Apple Support Communities. If we understand correctly, some of your apps are showing as blank.

To start, does it shows these apps the same way on the Home Screen? Also, if you remove and reinstall the app, does the icon return?

Delete apps on your iPhone, iPad, and iPod touch

Cheers!

Thanks for clarifying Nhmy0907,

Let's see if a force restart will solve the issue.

Force restart iPhone

Let us know if that takes care of it.

Thanks!

Hi Nhmy0907,

Thanks for the response. When you say you reset your iPhone, can you tell us what steps you took? That will help us determine the appropriate steps to move forward.

Thanks!

Thanks for the reply Nhmy0907,

At this point it would be best to get you to Apple Support.

Get Support

Take care!