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iPhone8 device takeover

iPhone 8 that is currently in the process of a device to take over call Apple support I have AppleCare plus I have Best Buy total tech-support and I was told to just sit there and grin and bear it and I was also asked for my Social Security number for Social Security number I have three devices all have the same account on them and only one device is being taken over turning settings on and off and are being installed uninstall and they put a password on my files so I can't even get to files anyone else have this problem very important pictures are missing says that my Apple Pay has been restricted on one device but on the other one I saw for access to it not getting emails


[Image Edited by Moderator to Remove Personal Information]

Posted on Jun 12, 2021 7:00 PM

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Question marked as Top-ranking reply

Posted on Jun 12, 2021 8:16 PM

Apple and Best Buy would never ask for your SSN, you've been scammed by someone.


At this point I would suggest changing all your passwords on your devices, social media, etc. You may need to do more than that if you gave someone your SSN.


DO NOT EVER GIVE OUT YOUR SOCIAL SECURITY NUMBER.


And don't post screenshots that contain personal information such as your email address. I've asked the mods to remove the screen shot with your email on it.


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Question marked as Top-ranking reply

Jun 12, 2021 8:16 PM in response to MsBonitaBruja33

Apple and Best Buy would never ask for your SSN, you've been scammed by someone.


At this point I would suggest changing all your passwords on your devices, social media, etc. You may need to do more than that if you gave someone your SSN.


DO NOT EVER GIVE OUT YOUR SOCIAL SECURITY NUMBER.


And don't post screenshots that contain personal information such as your email address. I've asked the mods to remove the screen shot with your email on it.


iPhone8 device takeover

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