You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I couldn’t install the update

I couldn’t install the update it saying that Not connected to wifi but phone is connected to wifi and I could use the internet.

Posted on Jun 17, 2021 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 17, 2021 10:40 AM

Make sure you have a strong internet connection, you have at least a 50% battery charge and you are not using a VPN.

1 reply

I couldn’t install the update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.