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How to unsubscribe from an App

Hi,


So I've downloaded an app called Nebula Horoscope from the App Store, and as I received their message about a discount for some astrological report it redirected me to a link where I've purchased that for $9.99, and it told me to go to the app and click restore purchase so somehow it linked with you guys, however I did not sign for any subscription and now I'm being charged $9.99 on a weekly(!) basis and there is no way to cancel it as it doesn't show under the Settings > Subscriptions.


I'm desperate because their support doesn't reply, even though I've submitted many tickets to them (18098, 20865, 20869) this clearly is a fraudulent nature as can be seen by many other victims if you scroll down this page:


https://justuseapp.com/en/app/1459969523/nebula-horoscope-astrology/contact


I'm begging you to help me and others in this case


Best,

Seva


[Re-Titled by Moderator]

Posted on Jun 17, 2021 1:13 PM

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Question marked as Top-ranking reply

Posted on Jun 17, 2021 1:25 PM

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

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1 reply
Question marked as Top-ranking reply

Jun 17, 2021 1:25 PM in response to sevafrombrooklyn

Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


M1 Mac mini, macOS 11.4; Watch, series 5 GPS/cellular, watchOS 7.5; iPad Pro 2nd Gen, iPadOS 14.6; iPad Air 2, iPadOS 14.6; iPhone 12 Pro, iOS 14.6; TV 4th Gen, tvOS 14.6  HomePods, audioOS 14.6 and Airport Express w/ Airplay 2

How to unsubscribe from an App

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