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sumanakolar Author

Level 1

8 points

being charged double the amount for apps bought from i tunes store

I have realized that i am paying twice the amount for the apps i am buying from the i tune store , I called the apple support and they couldn't help me , they said i should contact the developer and when I did that i was told to contact apple as i have bought the app through I tunes

can someone help me why this is happening

Posted on Jun 21, 2021 11:47 PM

Reply

Top-ranking reply

Community+ 2024

Level 10

413,962 points

Posted on Jun 21, 2021 11:48 PM

Unknown Charge?

App Purchase
1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
Subscriptions
1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
2. You can also request a refund for a recent renewal of an in-app subscription purchase

Avoid accidental purchases

If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

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Similar questions

2 replies

Top-ranking reply

Community+ 2024

Level 10

413,962 points

Jun 21, 2021 11:48 PM in response to sumanakolar

Unknown Charge?

App Purchase
1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
Subscriptions
1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
2. You can also request a refund for a recent renewal of an in-app subscription purchase

Avoid accidental purchases

If it is your device then, please --> Use Guided Access with iPhone, iPad, and iPod touch - Apple ... before handing over a device to a child.
If it is your child's device then in the future, enable the Ask to Buy feature --> Request and make purchases with Ask to Buy - Apple Support

It could be Phishing

Beware of --> Phishing & Other Suspicious Emails
Know how to --> Identify legitimate emails from the App Store or iTunes Store
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams —> Use these tips to avoid scams and learn what to do if you think your Apple ID has been compromised.

Reply

sumanakolar Author

Level 1

8 points

Jun 21, 2021 11:55 PM in response to SravanKrA

i have done this but still th cancelation is only for renewal

Reply

being charged double the amount for apps bought from i tunes store

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