You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Gmail hyperlinks no longer work in latest Safari update

Team, I've just updated to the latest version, 11.4 Big Sur. Since then, I haven't been able to open hyperlinks from my Gmail in Safari - it starts loading then stops. I also can't search directly into the search bar in Safari, I have to go into Google, then search.


Any ideas why or how I fix this?

MacBook Pro 13″, macOS 11.4

Posted on Jun 22, 2021 3:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2021 3:53 AM

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

1 reply
Question marked as Top-ranking reply

Jun 22, 2021 3:53 AM in response to Tom_1985

Go step by step and test.


1. Quit Safari, launch Safari holding the Shift key down.

    https://support.apple.com/en-us/HT203987


2. Startup in Safe Mode. https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed


3. Clear History

    https://support.apple.com/guide/safari/clear-your-browsing-history-sfri47acf5d6/mac

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks.


4. If Safari doesn't open a webpage or isn’t working as expected

    https://support.apple.com/en-us/HT204098

Gmail hyperlinks no longer work in latest Safari update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.