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Level 1

4 points

Watch exchange

I want to exchange an apple watch that I just received as a present. Do I need an appointment at an Apple Store?

Apple Watch

Posted on Jun 23, 2021 9:26 AM

Top-ranking reply

Level 8

35,903 points

Posted on Jun 23, 2021 5:02 PM

Hi gmkhoury,

Welcome to the Apple Community, where some of us do our best to help each other :)

Apple Support have an article online that may help you:

Returns & Refunds (scroll down for info on “Exchanges” and "Gift Returns")

If you want to make the exchange in an Apple Store,

it may be wise to make an appointment if you don't want to have to wait for a salesperson.

Apple phone numbers around the world

Contact Apple for support and service:

You might want to go to getsupport.apple.com to schedule an appointment.

Hope this helps :)

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