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Canceling a paid subscription

Good afternoon! On 25.06, I subscribed to the instories app with a free period of 3 days, unfortunately, I did not have time to cancel the subscription and$ 34.99 was debited from my account .I am now in a difficult financial situation ,and I really need these funds ! Is it possible to cancel the subscription and return the money withdrawn from the account ?I will be very grateful to you for your help in solving this problem !

iPhone X, iOS 14

Posted on Jun 28, 2021 2:48 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2021 3:02 AM

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

1 reply
Question marked as Top-ranking reply

Jun 28, 2021 3:02 AM in response to SofiaKh28

Strictly speaking all purchases are final: please see this page for information on requesting a refund: Request a refund for apps or content that you bought from Apple - Apple Support - note that just deleting an app doesn't cancel the subscription. (To cancel a subscription please see How to cancel a subscription from Apple - Apple Support)

However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: go to https://reportaproblem.apple.com/?s=6

Canceling a paid subscription

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