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Hello

I can’t enter my Apple ID in APP STORE, how do I do?

iPhone 6, iOS 12

Posted on Jun 28, 2021 1:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2021 2:43 PM

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

1 reply
Question marked as Top-ranking reply

Jun 28, 2021 2:43 PM in response to Shahrokh68

What happens when you try? Error message(s)?


See the Apple Support article(s) below. 


App Store, iTunes Store, or other Apple services - If you can't connect      


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod


Backup - Restore your device from an iCloud or iTunes backup.      

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