You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple expands tools to help businesses connect with customers. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DEP iPads/Apple ID Prompt

Hello,

We are attempting to get MDM going, and seeing post-enrollment behavior we haven't seen before - after the enrollment completes, we are presented with an Apple ID sign in screen, which I haven't seen before. I have 'shared iPad' turned on, so can sign in as a guest, but would prefer to bypass this completely, and have the iPad go to the home screen after enrollment. That's the behavior I'm used to, but I also haven't dealt with iPad management in almost two years - is that the way things are now, or is that an Intune-specific behavior?

The iPad is added to Apple Business Manager via Apple Configurator.
The iPad is then assigned to our MDM solution (Intune).
In Intune, I have an enrollment profile which skips all setup assistant steps, and a configuration profile that locks it down.

Thank you.

-NY

Posted on Jun 30, 2021 12:00 PM

Top-ranking reply

celliott147

Level 6

12,200 points

Posted on Jul 5, 2021 9:30 AM

When using shared iPad, you are forced to sign in with an Apple ID or as guest. If you do not want this, you need to disable that feature.

View in context

DEP iPads/Apple ID Prompt

Similar questions