When registereing to apppleid it says invalid email address

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When registereing to apppleid it says invalid email address

I have an *@*.app email address. I would like to use it for my apple id, but registering fails with the error : "Please use a valid email address".

What can I do?

Posted on Jul 1, 2021 4:39 AM

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Answer 1

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FloHerm Author

Level 1

8 points

Jul 1, 2021 9:47 AM in response to Phil0124

I solved the problem. It was a misconfigured DNS entry. There was a MX entry present but it pointed to a non existing A entry. Apple checks if the MX record resolves properly when sending the registry form, and this is a good thing.

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Answer 2

Jul 1, 2021 9:12 AM in response to FloHerm

Thank you for reaching out to our Apple Community support! I can see why this would be super frustrating, and I am happy to help. It appears there are two servers used for email services. Apple uses the servers IMAP and SMTP, it does not support the POP server. I would go into your email preferences and open settings/properties and review if the mail server type is with IMAP or SMTP. If not, I would create an iCloud email address specific to your Apple ID only. I hope this has helped, and wish you the best completing your Apple ID registration.

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Answer 3

Jul 1, 2021 9:23 AM in response to FloHerm

You are saying you have an email address like name@server.app?

If so, it's possible the Apple ID creation service does not recognize .app as a valid domain. If you have a more traditional .com or net email address it may be better to use that instead. Eventually when app is supported it can be changed to that.

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When registereing to apppleid it says invalid email address

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