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I created a new profile for logging in. Now my mail doesn't include my mailboxes that I save emails in. How do I restore these mailboxes?
MacBook Pro 13″, macOS 11.4
If these mailboxes appear under "On My Mac", that is perfectly normal. They are not attached to the mail accounts, but are stored inside your account in your mac.
You have to export the mailboxes from the old account, and then import in the new one.
The process is not difficult:
So let's say you are in account "A" and want the mailboxes to be accessible in account "B"
1) In the account "A", open Mail and select all the mailboxes that you want to export.
2) Control-click and choose Export Mailboxes...
IMPORTANT: you need to export to a place that your account "B" can access.
My advice is to put them in the "Public/Drop Box" folder for that account.
So when choosing the destination, press command-shift-H to go to the home folder; then press command-up arrow to move up to the Users folder; now navigate down to folder "B", then Public, then "Drop Box" and click "Choose".
3) Open Mail in account "B" and choose File->Import Mailboxes. Choose "Files in mbox format", then navigate to the folder where you exported in the previous step and select all the .mbox files. Give it a little time and all should be there inside "Imported".
If these mailboxes appear under "On My Mac", that is perfectly normal. They are not attached to the mail accounts, but are stored inside your account in your mac.
You have to export the mailboxes from the old account, and then import in the new one.
The process is not difficult:
So let's say you are in account "A" and want the mailboxes to be accessible in account "B"
1) In the account "A", open Mail and select all the mailboxes that you want to export.
2) Control-click and choose Export Mailboxes...
IMPORTANT: you need to export to a place that your account "B" can access.
My advice is to put them in the "Public/Drop Box" folder for that account.
So when choosing the destination, press command-shift-H to go to the home folder; then press command-up arrow to move up to the Users folder; now navigate down to folder "B", then Public, then "Drop Box" and click "Choose".
3) Open Mail in account "B" and choose File->Import Mailboxes. Choose "Files in mbox format", then navigate to the folder where you exported in the previous step and select all the .mbox files. Give it a little time and all should be there inside "Imported".
It depends on what type of e-mail account and whether these mailboxes were stored under the account or under “On my Mac”.
If it is an iCloud or other account using IMAP (or Exchange) then it is as simple as adding the account in System Preferences->Internet Accounts, and Mail will repopulate everything from the server.
If not them it is more complicated. Please tell us more.
I have not deleted my old profile yet and when i log out of my new profile and log into my old profile, the mailboxes are there. (on my Mac). but they don't show up when I log back into my new profile. I have an I-cloud and Comcast email set up in internet accounts, but the emails that were saved to email folders don't show up?
Thank you. I did it. I was able to export it to my desktop. and then import it to mail. No problem.
I created a new profile for logging in. Now my mail doesn't include my mailboxes that I save emails in. How do I restore these mailboxes?
