You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My screen broke and I would like to completely reset the device, how can I do that remotely ?

the screen won't allow me to click on settings, thus I am unable to factory reset

iPhone 7 Plus

Posted on Jul 4, 2021 4:32 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2021 4:47 PM

Using any web browser go to https://icloud.com/find, choose the device from the dropdown list, and erase it. Then remove it from your account.

1 reply

My screen broke and I would like to completely reset the device, how can I do that remotely ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.