You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac Update

I cannot get my microsoft 365 to work because it requires 10.14 software update. I cannot find this update.

Posted on Jul 8, 2021 12:41 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2021 12:42 PM

How to Upgrade to  macOS 10.14 Mojave:


These Mac models are compatible with macOS Mojave:

• MacBook (Early 2015 or newer)

• MacBook Air (Mid 2012 or newer)

• MacBook Pro (Mid 2012 or newer)

• Mac mini (Late 2012 or newer)

• iMac (Late 2012 or newer)

• iMac Pro (2017)

• Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with a recommended Metal-capable graphics card: https://support.apple.com/en-us/HT208898


For details about your Mac model, click the Apple  icon at the top left of your screen and choose About This Mac. 


❗️– IMPORTANT! – Backup your data. (You’ve been warned.)

Learn How to Back up your Mac with Time Machine:

https://support.apple.com/en-us/HT201250


📚 – Check Compatibility of your Mac with newer versions of macOS.

https://support.apple.com/en-us/HT211683


✅ - Download the macOS 10.14 Mojave upgrade installer here:

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

(Don’t use FireFox for this link)

The download will place the "Install macOS Mojave" application in the Applications folder. Double-click the installer to begin the upgrade process. 



3 replies
Question marked as Top-ranking reply

Jul 8, 2021 12:42 PM in response to Driveway_Guy

How to Upgrade to  macOS 10.14 Mojave:


These Mac models are compatible with macOS Mojave:

• MacBook (Early 2015 or newer)

• MacBook Air (Mid 2012 or newer)

• MacBook Pro (Mid 2012 or newer)

• Mac mini (Late 2012 or newer)

• iMac (Late 2012 or newer)

• iMac Pro (2017)

• Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with a recommended Metal-capable graphics card: https://support.apple.com/en-us/HT208898


For details about your Mac model, click the Apple  icon at the top left of your screen and choose About This Mac. 


❗️– IMPORTANT! – Backup your data. (You’ve been warned.)

Learn How to Back up your Mac with Time Machine:

https://support.apple.com/en-us/HT201250


📚 – Check Compatibility of your Mac with newer versions of macOS.

https://support.apple.com/en-us/HT211683


✅ - Download the macOS 10.14 Mojave upgrade installer here:

https://itunes.apple.com/us/app/macos-mojave/id1398502828?mt=12

(Don’t use FireFox for this link)

The download will place the "Install macOS Mojave" application in the Applications folder. Double-click the installer to begin the upgrade process. 



Jul 8, 2021 9:03 PM in response to Driveway_Guy

Driveway_Guy Said:

"Mac Update: I cannot get my microsoft 365 to work because it requires 10.14 software update. I cannot find this update."

-------


Perform a Chat Session with Microsoft:

Office is a Microsoft product. So if incompatible with your macOS version, then chat with Microsoft Support, seeing if you can get a compatible version, in exchange for the version you've just purchased.Go Here: Contact Us - Virtual Agent - Microsoft Support

Mac Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.