You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad bending issues

May i know on what am i going to do with tha ipad air we bought 7 months ago.

It was accidentally sitted and we found out that it was bended . please help us know i paid for the 2 year warranty.

iPad Air WiFi Cell TD-LTE

Posted on Jul 8, 2021 3:20 PM

Reply
2 replies

Jul 8, 2021 6:18 PM in response to Kim0422

If you purchased paid, extended, two year AppldCare+, backup this iPad to either Apple iCloud or iTunes on am older Mac or Windows computer, OR the macOS Finder on macOS Catalina or newer.


Then, you need to search online for your nearest, “local” Apple store location and call to make an appointment to have your Apple iPad diagnosed and options presented you.

Apple and Apple Stores DO NOT repair iPads, but offer in/out of warranty device replacements.

A replacement iPad of the exact same model should be given to you for a small, nominal device replacement fee.


Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.


Use the Hardware Repair support category.


OR


by installing and using the Apple Support app found in the iOS App Store.


Tap the iOS App Store link below.


https://apps.apple.com/us/app/apple-support/id1130498044


OR


Call contact Apple via the support numbers found in the link bekow.


Contact - How to Contact Us - Apple

Tap the link below.


https://www.apple.com/contact/



Best of Luck to You!


Ipad bending issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.