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Purchase not coming off apple balance just the credit card on file

I have noticed many times when I have made in app or other purchases the money has not been taken off my iTunes balance but my credit card. I buy gift cards from Kroger all the time to add to my iTunes balance because I earn fuel points. I do this for my sons account as well yet the purchase hits my credit card instead. Why does this happen.

Posted on Jul 10, 2021 6:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2021 7:08 AM

See:


How App Store and iTunes Store purchases are billed. Click here --> https://support.apple.com/HT201359

"Which payment method is charged?


Some purchases aren’t charged to your Apple ID balance

- If you're in a Family Sharing group, purchases are charged to your personal Apple ID balance. If you don't have enough Apple ID balance to pay for the purchase, the remainder is charged to the family organizer's primary payment method.

- You can’t charge gifts to your Apple ID balance. If you send a gift or gift card, your primary payment method is charged.

- Some subscriptions might not be charged to your Apple ID balance.

1 reply
Question marked as Top-ranking reply

Jul 10, 2021 7:08 AM in response to Heather Fair

See:


How App Store and iTunes Store purchases are billed. Click here --> https://support.apple.com/HT201359

"Which payment method is charged?


Some purchases aren’t charged to your Apple ID balance

- If you're in a Family Sharing group, purchases are charged to your personal Apple ID balance. If you don't have enough Apple ID balance to pay for the purchase, the remainder is charged to the family organizer's primary payment method.

- You can’t charge gifts to your Apple ID balance. If you send a gift or gift card, your primary payment method is charged.

- Some subscriptions might not be charged to your Apple ID balance.

Purchase not coming off apple balance just the credit card on file

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