You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unauthorized purchases

My son made unauthorized purchases on a game called “Coin Master.” For a lot and I need to know what to do to get that money back.

iPhone 11 Pro Max

Posted on Jul 10, 2021 1:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2021 1:37 PM

Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

1 reply

Unauthorized purchases

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.