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want to activate apple watch

want to activate apple watch

Posted on Jul 18, 2021 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2021 6:31 AM

Activation Lock? Or is there some other problem?


If this is a used device, the previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.    


1 reply
Question marked as Top-ranking reply

Jul 18, 2021 6:31 AM in response to AMANKC43ads

Activation Lock? Or is there some other problem?


If this is a used device, the previous owner needs to log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.     


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.    


want to activate apple watch

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