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anissa10 Author

Level 1

4 points

Activation lock

I bought a used iPad and it is telling me that I cannot login to my Apple ID as it is not associated with the iPad. I do not know the previous owner. What do I do?

iPad mini 4 Wi-Fi

Posted on Jul 18, 2021 6:02 PM

Top-ranking reply

Eric Root

Level 10

684,519 points

Posted on Jul 18, 2021 6:12 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support.

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Activation lock

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