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apple id password reset

how do i reset the password for my apple id account when i no longer have any of the apple devises and i no longer use the trusted number. I have a new cell number and i would like to use that to receive 2 factor authentication codes

Windows, Windows 10

Posted on Jul 22, 2021 8:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 22, 2021 12:26 PM

For a regular password change, this document doesn't mention needing a trusted device: Change your Apple ID password - Apple Support


If you forgot your Apple ID then: If you forgot your Apple ID password - Apple Support


and:


Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."

"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921




1 reply
Question marked as Top-ranking reply

Jul 22, 2021 12:26 PM in response to ekkyflare

For a regular password change, this document doesn't mention needing a trusted device: Change your Apple ID password - Apple Support


If you forgot your Apple ID then: If you forgot your Apple ID password - Apple Support


and:


Read the article 'Two-factor authentication for Apple ID' (click here --> https://support.apple.com/HT204915 ) thoroughly. Various sections contain information that is key to you being able to set up and use a different telephone to get a verification code you can use. Failing that you can ask for account recovery.


"If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account."

"If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account."


Read the sections about:

- Trusted phone numbers

- Manage your account > Keep your trusted numbers up to date and add a phone number.

- What if I can't access a trusted device or didn't receive a verification code?

And if necessary:

- If I can't sign in, how do I regain access to my account?


Sign into your account at https://appleid.apple.com/ and add your new number, then sign out of iCloud and back in again on your devices.


Get a verification code and sign in with two-factor authentication - https://support.apple.com/HT204974


Recover your Apple ID when you can’t reset your password - "If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period." - https://support.apple.com/HT204921




apple id password reset

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