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iphone crashing

Hi! my iphone 11 would freeze randomly, then it would turn into a black screen, and after it would restart on it own. i have bought it brand new February 2021 and i’ve been having this issue since. Please help me or give me a suggestion on what i should do

Posted on Jul 24, 2021 4:39 PM

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Question marked as Top-ranking reply

Posted on Jul 24, 2021 6:49 PM

You have bought your iPhone brand new in February 2021. It should still be under Apple’s 1YR Limited Warranty. Take advantage of it and have your iPhone examined at the Apple Store or at an Authorized Service Center for diagnosis and resolution.


Axel F.

3 replies

Jul 24, 2021 4:43 PM in response to jood65

Ensure that you have enough free space on your iPhone so that the iPhone can operate efficiently. If you have ample free storage space then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

iphone crashing

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