You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help!!

I accidentally deleted my old iPhone 7 from my icloud account. Problem is that the phone was reset and now says can't activate update required. I want to sell the phone but cannot in it's current state. Please help! I know my icloud account information.

How do I delete my icloud account off the already reset phone that has activation lock. I deleted the phone off my icloud thinking it would erase it.

Posted on Jul 25, 2021 9:11 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 25, 2021 10:34 PM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

2 replies
Question marked as Top-ranking reply

Jul 25, 2021 10:34 PM in response to Fritts1231

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

Help!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.