You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

five computers authorized?

I just got a new MacBook Pro. I went to download my music from iTunes and it said I had to authorize the computer. No biggie, but it will not allow to do so because it says that cannot be authorized on more than five computers. I googled how to check to see that computers I am authorized on, and there is only three items listed. My old Mac, my iPhone, and the new computer.

I am so confused. There are only three devices and one of those is the computer I am getting the error message from.

MacBook Pro 13″, macOS 11.5

Posted on Jul 26, 2021 12:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 26, 2021 1:07 PM

Try "Deauthorize all." See the Deauthorize all button in the second screenshot below from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support

Then authorize any computers you still have and want to use -- note that only computers will need to be authorized, not iPhones or iPads.


See your authorized computers

To automatically sign in to your Account Information page from your computer, click here. Or follow these steps:

  1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
  2. Sign in with your Apple ID.
  3. In the menu bar on your Mac or PC, choose Account > View My Account.
  4. Sign in with your Apple ID.
  5. On the Account Information page, scroll to the Apple ID Summary section. You'll see the number of computers that you've authorized with your Apple ID. You can’t see the names of those computers. If you haven't authorized 2 or more computers, you won't see this section.

If the number of authorized computers listed is more than what you expect, you might not have deauthorized the computers that you no longer use, gave away, or sold. You need to deauthorize all of your computers and then authorize each one that you still use.

1 reply
Question marked as Top-ranking reply

Jul 26, 2021 1:07 PM in response to cherlyn177

Try "Deauthorize all." See the Deauthorize all button in the second screenshot below from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support

Then authorize any computers you still have and want to use -- note that only computers will need to be authorized, not iPhones or iPads.


See your authorized computers

To automatically sign in to your Account Information page from your computer, click here. Or follow these steps:

  1. On a Mac, open the Music app, Apple TV app, or Apple Books app. On a PC, open iTunes for Windows.
  2. Sign in with your Apple ID.
  3. In the menu bar on your Mac or PC, choose Account > View My Account.
  4. Sign in with your Apple ID.
  5. On the Account Information page, scroll to the Apple ID Summary section. You'll see the number of computers that you've authorized with your Apple ID. You can’t see the names of those computers. If you haven't authorized 2 or more computers, you won't see this section.

If the number of authorized computers listed is more than what you expect, you might not have deauthorized the computers that you no longer use, gave away, or sold. You need to deauthorize all of your computers and then authorize each one that you still use.

five computers authorized?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.