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Possibility to change my iphone with a newer iphone

Dear who may concern,

i have iphone 7 and I have heard these models have some problems which apple company accepts this issue and make responsible itself to get this phone and replace to another phone.

at first I would like to know this statement is true or not.

secondary if I want to prepare 12pro, what should I do?

and the last one does your company have an agency in Turkey?

iPhone 7

Posted on Jul 27, 2021 12:19 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2021 12:24 PM

It is true ... if this particular iPhone is eligible. See the following support article for the details:


As far as Apple Support in Turkey, check here: Find Locations - Apple

7 replies

Jul 28, 2021 11:45 AM in response to nafise208

The link that frazzm737 has already provided you should be able to answer your questions. The trade-in program basically is invoked when purchasing a new iPhone from the online Apple Store. It gives you the option to send your current phone to a third-party evaluator that will determine its value .. which then can be applied towards the purchase of the new phone .. either directly or as a gift card.

Possibility to change my iphone with a newer iphone

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