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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hey guys!
i am a member of the apple music family subscription! today I could not use the services of the service. when trying to log into the account, the service offered to buy a subscription again. I accidentally paid for an individual subscription. money was withdrawn from my card. why? because I pay as a member of the family. I am very angry and upset. Gimme my money back, please. explanation of the situation.
iMac 27″ 5K, macOS 10.13
For all billing inquiries and refund requests, use this link:
Subscriptions and Billing - Official Apple Support
If you followed all the steps in:
Get an Apple Music family subscription - Apple Support
Set up Family Sharing - Apple Support
then you might be able to fix your first issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.
For all billing inquiries and refund requests, use this link:
Subscriptions and Billing - Official Apple Support
If you followed all the steps in:
Get an Apple Music family subscription - Apple Support
Set up Family Sharing - Apple Support
then you might be able to fix your first issue by turning Sync Library off for all of your devices, then turning it back on again. Learn how.
Apple Music subscribe
