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My MacBook Pro screen colors aren't correct

My MacBook Pro 13" screen doesn't have the right colors. I've tried to change the colours and monitor settings but still the same problem. How to know if my screen is damaged?

Posted on Aug 1, 2021 12:20 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 2, 2021 6:49 AM

FlavienKouatcha wrote:

When I take a screenshot, it shows well on other screens.
You will probably not see the problem. That means, it's my screen that has a problem.
Look at it here below.



Yes. Screen shots come directly from the GPU, so that is not your problem, since the screen shot looks perfect.


However you have a hardware issue—the Display or display cable. If you want to fix the issue you will have to take it in for service.


There is nothing you can do here.


See if you qualify:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


Learn how to get your Mac fixed and how much it will cost.   https://support.apple.com/mac/repair/service


 Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095



3 replies
Question marked as Top-ranking reply

Aug 2, 2021 6:49 AM in response to FlavienKouatcha

FlavienKouatcha wrote:

When I take a screenshot, it shows well on other screens.
You will probably not see the problem. That means, it's my screen that has a problem.
Look at it here below.



Yes. Screen shots come directly from the GPU, so that is not your problem, since the screen shot looks perfect.


However you have a hardware issue—the Display or display cable. If you want to fix the issue you will have to take it in for service.


There is nothing you can do here.


See if you qualify:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


Learn how to get your Mac fixed and how much it will cost.   https://support.apple.com/mac/repair/service


 Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095



Aug 1, 2021 12:29 PM in response to FlavienKouatcha

FlavienKouatcha wrote:

My MacBook Pro 13" screen doesn't have the right colors. I've tried to change the colours and monitor settings but still the same problem. How to know if my screen is damaged?


What year 13" MBP ?


Old issue, new issue, what changed?


Post a screen shot here of the issue.

Take screenshots or screen recordings on Mac - Apple Support



My MacBook Pro screen colors aren't correct

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