Cannot receive or send email from ipad

Hi Extrusion,

Welcome to the Apple Community.

Wondering if you saw the "Related Article" link above your question on this discussion page.

The article will likely help you solve the problem.

or

If your internet connection isn't working properly, of course that would affect e-mail.

Connect iPad to the internet

https://support.apple.com/en-au/guide/ipad/ipad2db29c3a/ipados

Hope this helps :)

Extrusion Said:

"Cannot receive or send emails from iPad"

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Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the iPad, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix).

For example:

For gmail, you would go here: Sign in with App Passwords - Google Account Help - Google

Assuming that you could previously send and receive email from your iPad, has you email provider recently switched to using App Specific Passwords?

If so, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.

If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html

For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944