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I can't update my iPad mini 2 iOS 9.3.5 to iOS 12

I cant update my ipad and im on ios 9.3.5 my ipad is a ipad mini 2 idk why. It says software up to date but not because iPad mini 2 can update up to ios 12 I think


[Re-Titled by Moderator]

Posted on Aug 5, 2021 6:46 PM

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Question marked as Top-ranking reply

Posted on Aug 5, 2021 7:25 PM

Click here and look it up.


If you're using a first generation model, it's not capable of 10 or above.

If you're using a second generation model, remove the beta profile from it and check it can properly communicate with Apple's servers.


(202806)

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I can't update my iPad mini 2 iOS 9.3.5 to iOS 12

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