You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: 1234usernameeeee
1234usernameeeee Author
User level: Level 1
8 points

unwanted app installation

Why are unwanted apps downloading on my iphone?

I am only signed in to one device and had my automatic app downloads turned off. Is this a glitch?

Posted on Aug 6, 2021 8:37 AM

Reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,370 points

Posted on Aug 6, 2021 8:44 AM

If you are 100% certain that your Apple ID is only signed on to ONE (Your) device then there should not be any unwanted apps automatically downloaded to your iPhone. There is one exception here and that is if you are a part of Family Sharing with other family members. If you are then Purchase Sharing may be active and if someone in the Family group purchases an app (even free apps) then those apps may be shared with other members.


Axel F.

View in context

Similar questions

5 replies
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,370 points

Aug 6, 2021 8:44 AM in response to 1234usernameeeee

If you are 100% certain that your Apple ID is only signed on to ONE (Your) device then there should not be any unwanted apps automatically downloaded to your iPhone. There is one exception here and that is if you are a part of Family Sharing with other family members. If you are then Purchase Sharing may be active and if someone in the Family group purchases an app (even free apps) then those apps may be shared with other members.


Axel F.

Reply
User profile for user: 1234usernameeeee
1234usernameeeee Author
User level: Level 1
8 points

Aug 6, 2021 9:24 AM in response to Axel Foley

Thanks, I'm not a part of family sharing, and I've checked that my apple id is only signed on my device. I had once downloaded those apps (3-4 months back) but had deleted them earlier. Yet, they installed automatically without my permission today. (Those apps were kindle and canva). I can't figure out what it is.

Is there something that I should do to prevent any such happenings in the future?

Reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,370 points

Aug 6, 2021 10:00 AM in response to 1234usernameeeee

You have Automatic Downloads set to OFF and therefore I cannot explain why your previously deleted apps got downloaded again on your iPhone. The only long shot explanation is that the iPhone was restored from a previous backup file when those apps existed on your iPhone. If you did not restore your iPhone from a backup then I am stumped and am unable to provide an explanation or a resolution.


Axel F.

Reply

unwanted app installation

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up