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I purchased 2 license for Office19. The Office 19 was installed on my PC. When try to use Office 19 it ask me for a phone number or Microsoft Account ID. I follow the instrction and put in one the Keys . The prompt said wroung Key.

I purchased 2 license for Office19. The Office 19 was installed on my PC. When try to use Office 19 it ask me for a phone number or Microsoft Account ID. I follow the instrction and put in one the Keys . The prompt said wroung Key.

Windows, Windows 10

Posted on Aug 7, 2021 10:19 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2021 7:35 AM

Try contacting Microsoft since that is their software.


Microsoft Support

1 reply

I purchased 2 license for Office19. The Office 19 was installed on my PC. When try to use Office 19 it ask me for a phone number or Microsoft Account ID. I follow the instrction and put in one the Keys . The prompt said wroung Key.

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