My ipad was around 80% charged. Suddenly while watching a series ipad screen was frozen and backside started heating up. Constantly for 1 hour backside was heated up. I wasn't able to perform anything on screen. After that ipad cooled down. Saw battery was 7% and my screen looked different.
Apple team- any reason for this behaviour of the device. Ipad wasn't much used after yesterday. Kindly help.
iPad, iPadOS 14
Hi abhijit52,
Thanks for reaching out to Apple Support Communities. It sounds like you have a question about your iPad charging and battery. We're happy to help.
We recommend you keep your iPad within the acceptable ambient temperatures as listed here: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
Additionally you'll find:
Your device might get warm
When you use the device or charge the battery, the device might get warm. You might notice that your device feels warmer in these situations:
These conditions are normal, and your device will return to a regular temperature when complete.
When and if your iPad becomes frozen when using a specific app that may be graphic intensive, the steps here can assist: If your iPhone, iPad, or iPod touch won't turn on or is frozen
You'll also want to ensure you're only using certified Apple accessories: Identify counterfeit or uncertified Lightning connector accessories
You can also check for specific apps or usage for your battery, with the steps in the article here: About the battery usage on your iPhone, iPad, and iPod touch
We recommend you do have a backup of your information, in the event you'll need to visit an Apple Authorized Service Provider in the future. Those steps can be found here: How to back up your iPhone, iPad, and iPod touch
Cheers!
Heating issue Ipad 7th gen
