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My iPad is stuck in landscape. Want portrait! Have tried swiping down the screen and making the button red but it is still in landscape! Help!!

My iPad is stuck in landscape mode and I want portrait. Have highlighted red button by swiping down screen but makes no difference! What do I do now?



Chattyjackie70

iPad mini 4, iPadOS 14

Posted on Aug 10, 2021 2:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2021 2:21 AM

If you already tried (to no avail) all the steps provided in this support article:--> Rotate the screen on your iPad - Apple Support,

and/or if you already performed a "forced" restart using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio


3 replies
Question marked as Top-ranking reply

Aug 10, 2021 2:21 AM in response to Chattyjackie70

If you already tried (to no avail) all the steps provided in this support article:--> Rotate the screen on your iPad - Apple Support,

and/or if you already performed a "forced" restart using these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).


I suggest that you contact Apple Support directly, using this link:--> Get Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector

After checking it out, they'll give you all the available options.

Regards

Giulio


Aug 10, 2021 2:23 AM in response to Chattyjackie70

Hi there,


Have you tried to switch the side switch on the edge of the device?

Sometimes this can get turned into a lock screen rotation switch. Ensure that the switch doesn't display red and rotate your device till the home button is at the bottom.


If the switch displays no red already, try switching it to red, wait a few seconds and then switch it back to no red.

You can read more about this by clicking here.


Hope this helps.

My iPad is stuck in landscape. Want portrait! Have tried swiping down the screen and making the button red but it is still in landscape! Help!!

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