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What options are available to reset screen time passcode (forgot it) if you are on OS 12.5.4 on iPad that can’t upgrade to 13? thanks.

What options are available to reset screen time passcode (forgot it) if you are on OS 12.5.4 on iPad that can’t upgrade to 13? Apple support only has an option if you have upgraded the OS.


thanks.

iPad Air, iOS 12

Posted on Aug 14, 2021 2:23 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2021 2:52 AM

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case (you stated you can't update your old iPad beyond 12.5.4. version), you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Aug 14, 2021 2:52 AM in response to nissanka273

These are the minimum requirements to reset the ScreenTime passcode:

  • The device must run iOS/iPadOS 13.4 or later;

AND

  • You must know the Apple ID & Password that were used to set up that ScreenTime Passcode.

If you meet both above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support


Shouldn't be this case (you stated you can't update your old iPad beyond 12.5.4. version), you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

What options are available to reset screen time passcode (forgot it) if you are on OS 12.5.4 on iPad that can’t upgrade to 13? thanks.

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