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Forgot Passcode

I forgot my password for my old iPhone 6s. But I don't want to loose my photos etc. What should I do?

iPhone 6s

Posted on Aug 15, 2021 5:28 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 15, 2021 5:31 AM

Hi


Sorry to hear this,


If you have not made a backup or synced your photos to iCloud they device would have to be erased to make it work again


the reason is that the passcode encrypts your data and phots, and if you forget the only way to get around is to erase the passcode which also erases the data


this document has the correct steps for restoring the iPhone, Good Luck!

https://support.apple.com/en-us/HT204306

1 reply
Question marked as Top-ranking reply

Aug 15, 2021 5:31 AM in response to noahsommer

Hi


Sorry to hear this,


If you have not made a backup or synced your photos to iCloud they device would have to be erased to make it work again


the reason is that the passcode encrypts your data and phots, and if you forget the only way to get around is to erase the passcode which also erases the data


this document has the correct steps for restoring the iPhone, Good Luck!

https://support.apple.com/en-us/HT204306

Forgot Passcode

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