You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

shannyn66 Author

Level 1

4 points

Apple ID

I have a new phone with a new number. I am still using my old phone/ number. It won’t allow me to sync my new phone with my Apple ID. What can I do?

iPhone 12 mini

Posted on Aug 15, 2021 10:31 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Aug 15, 2021 10:44 AM

You need to change/add the number on your Apple ID. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

View in context

Apple ID

Similar questions