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i just found this old iphone in an old warehouse and i would like to erase everything on it back to factory settings so i can use it can you help me?

i just found this old iphone in an old warehouse and i would like to erase everything on it back to factory settings any ideas?


Posted on Aug 15, 2021 11:46 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2021 10:23 AM

There is a very, very slight chance just erasing it might work, but more likely the iPhone has the previous owner's ID on it which you cannot remove and it may even have an activation lock.


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> http://support.apple.com/HT201252


'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

1 reply
Question marked as Top-ranking reply

Aug 16, 2021 10:23 AM in response to jimbob5050

There is a very, very slight chance just erasing it might work, but more likely the iPhone has the previous owner's ID on it which you cannot remove and it may even have an activation lock.


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> http://support.apple.com/HT201252


'Activation Lock for iPhone, iPad, and iPod touch' is a security feature that's designed to prevent anyone else from using an iPhone, iPad, or iPod touch, if it's ever lost or stolen. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


If you do not know the required information and you are not the original owner, get the owner of the account to remove the lock or return the device for a refund or recycle it. The device is otherwise useless to you. If the owner is unknown and has not provided contact information as a message showing in the login screen, there is no way to contact the owner unless the person who gave you the device knows them.

i just found this old iphone in an old warehouse and i would like to erase everything on it back to factory settings so i can use it can you help me?

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