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Ringtone on iTunes

I bought a ringtone today in aytyuns, but did not choose where to put it (I wanted to put it on the alarm clock). I paid $ 1.29 but the ringtone is nowhere to be found and I am offered to buy it again. Please return the money for the purchase that I do not have

Posted on Aug 17, 2021 12:36 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2021 12:41 AM

HONO_its_me Said:

"Ringtone on iTunes: I bought a ringtone today in aytyuns, but did not choose where to put it (I wanted to put it on the alarm clock). I paid $ 1.29 but the ringtone is nowhere to be found and I am offered to buy it again [...]Please return the money for the purchase that I do not have"

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For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

2 replies
Question marked as Top-ranking reply

Aug 17, 2021 12:41 AM in response to HONO_its_me

HONO_its_me Said:

"Ringtone on iTunes: I bought a ringtone today in aytyuns, but did not choose where to put it (I wanted to put it on the alarm clock). I paid $ 1.29 but the ringtone is nowhere to be found and I am offered to buy it again [...]Please return the money for the purchase that I do not have"

-------


For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Ringtone on iTunes

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