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Battery not charging

Has anyone else experienced macbook air 2017 13" not charging with a service recommended error? Has anyone had any luck resolving this issue? I have updated to the latest IOS and the problem still exists .

Posted on Aug 21, 2021 5:02 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2021 5:05 PM

Batteries are considered Consumable Products. Over time it will degrade to a point where it needs to be replaced. The usage is normal as the capacity will go up and down all the time and never stay always at 100%. Apple Batteries are rated for 1000 Full Battery Cycles and / or 80% Capacity before needing Evaluation or replacement.


Find an Apple Authorized Service Provider


For additional reading on Battery and Apple Computers this link may help. About battery health management in Mac notebooks and especially for the M1 and Big Sur If battery charging is paused or on hold on your Mac


A feature introduced into Big Sur was to preserve the number of Full Battery Cycles - there was an Algorithm coded into the macOS. It is perfectly Normal for Big Sur to Pause / Suspend charging the battery beyond 80% and hold it at that level. One can nudge / over-ride this by clicking the Battery Icon on Desktop Top Bar and allow charging beyond 80%. From observations, it will Pause / Suspend again once reading 90%. Same procedure to over-ride and will charge to 100%

1 reply
Question marked as Top-ranking reply

Aug 21, 2021 5:05 PM in response to bdonini330

Batteries are considered Consumable Products. Over time it will degrade to a point where it needs to be replaced. The usage is normal as the capacity will go up and down all the time and never stay always at 100%. Apple Batteries are rated for 1000 Full Battery Cycles and / or 80% Capacity before needing Evaluation or replacement.


Find an Apple Authorized Service Provider


For additional reading on Battery and Apple Computers this link may help. About battery health management in Mac notebooks and especially for the M1 and Big Sur If battery charging is paused or on hold on your Mac


A feature introduced into Big Sur was to preserve the number of Full Battery Cycles - there was an Algorithm coded into the macOS. It is perfectly Normal for Big Sur to Pause / Suspend charging the battery beyond 80% and hold it at that level. One can nudge / over-ride this by clicking the Battery Icon on Desktop Top Bar and allow charging beyond 80%. From observations, it will Pause / Suspend again once reading 90%. Same procedure to over-ride and will charge to 100%

Battery not charging

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