You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

farai276 Author

Level 1

4 points

Phone shipment

I recently put in a claim to get my phone repaired and it said to bring the phone to the ups store but I haven’t gotten an address to give ups nor have I received a email stating the next step

iPhone XS

Posted on Aug 23, 2021 8:54 AM

Top-ranking reply

LD150

Level 10

91,335 points

Posted on Aug 23, 2021 1:05 PM

Before you can take it to UPS you should receive a box and a UPS mailing label or envelope.

If you don't get it in 3 or 4 days contact Apple Support again.

You will also get instructions how to prepare the phone

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

View in context

Phone shipment

Similar questions