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Forgot Password

I forgot the password to the administrator user on my new macbook and can not recover it as I have not signed in to link it with my iCloud. I need to wipe my macbook so I can start again but do not know how to do that. What do I do?

MacBook Air (2020 or later)

Posted on Aug 23, 2021 9:13 AM

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Question marked as Top-ranking reply

Posted on Aug 23, 2021 9:55 AM

If the steps in https://support.apple.com/en-us/HT202860 don't help, see: https://support.apple.com/en-us/HT212190 -- It includes instructions for erasing after trying other options.

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Forgot Password

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