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My macbook's Touch Bar displays as in the image all the time recently (I used it normally until last month). I cannot see any button on it, but it is still functioning correctly if I touch any position on it.
Not sure what it is, but I tried to reset SMC and NVRAM, and no change.
Do you have any idea what's happening?
(MacBook Pro 13 inches, 2019, OS Catalina)
MacBook Pro 13″, macOS 10.15
Check if you can get a screenshot of the touch bar and see if the result is same as issue.
you can use the the shortcut "Shift-⌘-6"
If screenshot is good then i think the touch bar display could be the issue.
If screenshot is same with the issue i think the there might be a software issue/bug.
Check if you can get a screenshot of the touch bar and see if the result is same as issue.
you can use the the shortcut "Shift-⌘-6"
If screenshot is good then i think the touch bar display could be the issue.
If screenshot is same with the issue i think the there might be a software issue/bug.
Suggest you to check if you have same issue in safe mode?
How to use safe mode on your Mac - Apple Support (May take longer to boot)
also, see Apple Diagnostics Test:
https://support.apple.com/en-us/HT202731
Hope it helps to troubleshoot.
Thank you for your suggestion.
I tried to run mac in safe mode, but the error remains.
I also ran diagnose as you suggested, the result said that there was no problem with hardware (as shown in below image).
is there anything else that I can do?
This is what I got
Then Touch Bar display problem it is. Should I bring my Mac to apple support office?
Thank you for your suggestion. I did bring it to an Authorized Service Provider but the answer is "they don't know why" and they suggested me to change the top cover with a fee of more than ¥70.000.
Touch Bar display error (but still working)
