You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

STOLEN IPHONE 12 PRO. IDEAS ON HOW TO FIND IT??

Guys I really need your help. So as of recently my friend has lost his Iphone 12 pro. The thieves were able to disconnect the device from Icloud so we cannot use FIND MY IPHONE. Please give me some suggestions or ideas on other ways to track it. Thanks

iPhone 12 Pro

Posted on Aug 30, 2021 10:03 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 10:13 AM

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.


Click on this link to read how to "Use the Find My app to locate a missing device or item" --> https://support.apple.com/HT210515

The chances of locating a device depend upon which features you selected in:

Set up Find My on your iPhone, Mac, and other devices - https://support.apple.com/HT210400#enablefindmy


Thieves would have to know your friend's APple ID and password in order to be able to disable the Find My feature.


3 replies
Question marked as Top-ranking reply

Aug 30, 2021 10:13 AM in response to Dani123Da

Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472

- The Find My service is the only recovery feature Apple offers. It MUST be set up before the device is lost. If you did not do that it is too late to do it now and there is no other feature Apple offers that can help you find it.


Click on this link to read how to "Use the Find My app to locate a missing device or item" --> https://support.apple.com/HT210515

The chances of locating a device depend upon which features you selected in:

Set up Find My on your iPhone, Mac, and other devices - https://support.apple.com/HT210400#enablefindmy


Thieves would have to know your friend's APple ID and password in order to be able to disable the Find My feature.


Aug 30, 2021 10:15 AM in response to Dani123Da

There is no other way: Find My iPhone depends on the phone being on, not wiped, and able to connect to a network, and 'Find Myu iPHon' having been set up on it before it was lost. It's really intended for when you can't remember where you left it: it doesn't reallly work with thefts if the thief has any idea what he is doing.


Don't remove the phone from your listed devices, just in case it's simply been turned off and gets turned back on. However if you ever do manage to locate it you shouldn't try to retrieve it yourself - that could be dangerous. But it's likely that it's gone permanently.

STOLEN IPHONE 12 PRO. IDEAS ON HOW TO FIND IT??

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.