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My Father's apple id got locked somehow yesterday.
in order to unlock the id there were only 2 options unlock by mail and security questions.
the mail app (apple mail)is not at all refreshing after the id got locked and my father doesn’t know what answer he entered in the security questions gab when he created the id.
Communities…
please help me ,tell me what to do to unlock the apple id.
iPhone 12 mini
"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485
If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:
click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022
and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022
Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169
"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485
If you see the message "not sufficient information" here are two methods that are relatively similar for possibly recovering from "not sufficient information" by signing up for Two Factor Authentication at this stage. See these posts by Community Specialists:
click here --> https://discussions.apple.com/thread/252885215?answerId=255425124022#255425124022
and here --> https://discussions.apple.com/thread/253011979?answerId=255657543022#255657543022
Alternatively "Contact Apple for help with Apple ID account security", click here --> https://support.apple.com/HT204169
You will want to recover the Apple ID, and/or chat with Apple directly.
How to use account recovery when you can’t reset your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
If two-factor authentication is enabled, there are no security questions. Seems two-factor is not enabled here, though.
Apple Id locked
