You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi everyone,
I've got a problem with my MacBook and I don't know how to fix it. It just shuts down randomly and sometimes reboots subsequently or ends up in a reboot loop. Somehow this happens especially often when I'm on my first Zoom call of the day in the morning.
I have done an Etre Check which I will post it below.
Can anyone help? Thanks in advance.
MacBook Pro 13″, macOS 11.5
Hi,
Try to check your MacBook Pro with Apple Diagnostics if it reports hardware error.
Use Apple Diagnostics to test your Mac - Apple Support
Apple Diagnostics reference codes - Apple Support
If it doesn't help, you'd better make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
Hi,
Try to check your MacBook Pro with Apple Diagnostics if it reports hardware error.
Use Apple Diagnostics to test your Mac - Apple Support
Apple Diagnostics reference codes - Apple Support
If it doesn't help, you'd better make Genius Bar reservation if your local retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.
Genius Bar Reservation and Apple Support Options - Apple
Apple - Find Locations - Location Selector
MacBook Pro 2016 shutting down randomly
