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Joesep Author

Level 1

4 points

where is my phone replacement?

I submitted a claim on Sept. 2nd and it still pending. I depend on my phone for personal and work. why is it taking too long to process. what kind of apple care is this!

case number: 101477398947

Posted on Sep 3, 2021 7:48 PM

Top-ranking reply

muguy

Level 10

82,363 points

Posted on Sep 3, 2021 7:50 PM

You should contact Apple Care or Apple support using the "get support" link above. This is just a user forum. But, the claim was only submitted yesterday, I'd give it a few days.

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where is my phone replacement?

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