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Payment / purchases to Apple

Hi. I have payment/purchases from Apple showing on my bank statement that I cannot trace absolutely anywhere from where they came. Every month on or close to the same date, there are purchases £5.99 and 0.79. There are no purchases or subscriptions showing. On the chat to support for over 2 hours, but they can’t see anything either. Am I missing something? Attached pic is one of four pages.

Posted on Sep 4, 2021 3:01 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2021 3:15 AM

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Sep 4, 2021 3:15 AM in response to AdieSETTLE

Start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact the iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

Payment / purchases to Apple

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