iPhone 12 Pro Max screen dimming

My iPhone 12 keeps dimming to half brightness. I’ve closed apps, turned off auto brightness, and made sure it’s not getting too hot. Whenever I close the screen and put in any pocket (typically chest but sometimes back pocket) and then take back out the screen is adjusted to half brightness. It’s driving me crazy. This has to be an os problem right?

iPhone 12 Pro Max, iOS 14

Posted on Sep 7, 2021 11:52 AM

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2 replies

Sep 8, 2021 8:38 AM in response to mikepeezy4sheezy

Hello mikepeezy4sheezy.


Thanks for your post to Apple Support Communities. We understand you have some concern with your iPhone 12 dimming unexpectedly. We appreciate the steps you listed out that you've already walked through.


Next, did you also make sure you don't have a case or screen protector blocking any sensors? A good way to test this is to remove any you might have installed and see how it does.


If you still notice it dimming, and you have to manually increase the brightness, the next step is to have it looked at for possible service.


You can location service near you here:


Find Locations - Apple


Here's how to get your iPhone ready for service:


Get your iPhone, iPad, or iPod touch ready for service


Take care.

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iPhone 12 Pro Max screen dimming

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