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Blue horizontal line on the left side of the screen

Hi dear Apple Team,


Today while using my cellphone just normally like everyday, there appeared a blue horizontal line on the left side of the screen just from itself and I reset the phone 2-3 times in a row but the blue line does still appear on the screen. When I take a screenshot, it doesn’t appear on the screenshot but still is on my screen!


I would appreciate your help by giving me some steps to help to avoid this blue line or change of my phone into a new one.


Regards

iPhone 12, iOS 14

Posted on Sep 8, 2021 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2021 2:51 PM

Hardware. You should arrange a service or repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damage 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 8, 2021 2:51 PM in response to atilla228

Hardware. You should arrange a service or repair

https://support.apple.com/iphone/repair/service

Anything other than Screen or Battery may be a replacement phone and the price is in the article.

If not covered by warranty and you don't have AppleCare+, you may have to pay full replacement cost for severe damage 

You can see additional service information within the following article: 

Get your iPhone, iPad, or iPod touch ready for service - Apple Support

Blue horizontal line on the left side of the screen

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