You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update

i had trying to update my iPhone 11 software through WiFi but from while it just showing that estimating remaining time and it is not updating

iPhone 11, iOS 14

Posted on Sep 9, 2021 10:50 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2021 10:53 AM

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode


1 reply
Question marked as Top-ranking reply

Sep 9, 2021 10:53 AM in response to giramallappa

To update all of these requirements must be met:

  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 series with an active 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN
  • The phone cannot be in Airplane mode


Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.